Avocent ECMS2000U Guia do Utilizador descarregar pdf (Página 81)

Appendices 75

• If the transmitter has been power cycled (by unplugging the USB cables), ensure that all other

cables are disconnected before reconnecting the transmitter. Ensure that you connect the USB

cables first.

No mouse or keyboard operation from peripherals attached to ECMS user

station

• Ensure that the mouse and keyboard cables are connected to the correct PS/2 or USB ports on

the ECMS user station. Match the connector color codes (green for mouse and purple for

keyboard).

• Ensure that both of the USB connectors from the transmitter are securely connected to the

correct connectors on the remote workstation.

• If the remote workstation can provide only one USB port for the transmitter:

• Use an external power supply for the transmitter

• Ensure that the transmitter USB cable labeled “2” is attached to the available USB port of

the remote workstation

• Ensure that the correct keyboard layout is configured on the remote workstation for the

keyboard you are using.

• Retest the mouse and keyboard by connecting them directly to the remote workstation and

rebooting. If one does not function correctly, replace it.

No audio from speakers attached to ECMS user station

• Ensure that the audio cable is securely plugged into the line-out port of the remote workstation

(should be color-coded green).

• Ensure that the speaker cable is securely plugged into the line-out port of the ECMS user

station.

• Verify that the audio sample rate has not been set to “off” for either the transmitter or the

ECMS user station.

• Ensure that the same audio sample rate has been set for both the transmitter and the ECMS user

station.

• Verify that the speakers are turned on.

• Retest the speakers by connecting them directly to the remote workstation. If they do not

function correctly, replace them.

Poor sound quality from speakers attached to ECMS user station

• Ensure that the same audio sample rate has been set for both the transmitter and the ECMS user

station.

Poor video quality on monitor attached to ECMS user station

• Reset video by pressing <F11>.

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Avocent ECMS2000U Guia do Utilizador Página 81